Operations Project Manager: Job Description
The Andrew W. Mellon Foundation ("Foundation") believes that the arts and humanities are where we express our complex humanity, and we believe that everyone deserves the beauty, transcendence, and freedom to be found there. Through our grants, we seek to build just communities enriched by meaning and empowered by critical thinking, where ideas and imagination can thrive. We make grants in four core program areas (Higher Learning, Arts and Culture, Public Knowledge, and Humanities in Place). The Foundation seeks an Operations Project Manager capable of supporting a wide range of operations and business systems projects in the Office of the Executive Vice President and Chief Operating Officer ("COO").
The overarching goal for Foundation operations is to enable efficient, collaborative, and impactful work both within the Foundation and with our broader community, work that is consistent with our social justice mission.
The Operations Project Manager will be a member of the COO's team, and assist with the shaping, resource and time-tracking, and timely implementation of ongoing and new Foundation-wide projects that aim to improve the efficiency of operational and program work. This position reports to the Director of Operations and Business Systems ("Director").
The primary responsibilities may include but will not be limited to:
- Working closely with the COO and Director to convene and manage cross-foundation advisory and working groups to support operations and business systems initiative planning, analysis, and implementations
- Working with the Director, and relevant operational and program staff, to plan, analyze, implement, and monitor operations and business systems initiatives
- Developing and maintaining workflow and process documentation, timelines, and effectively tracking resources and deliverables
- Assisting in budget development and tracking for projects throughout the Foundation
- Liaising with members of the Foundation's program, operational, technology, finance and other staff about shared initiatives, grantmaking, operations, and communications
- Partner with the Foundation's office of communications to develop clear, consistent, and effective internal communications
- Providing project support, as needed, to other members of the COO team
- Helping maintain a work environment that is collegial, collaborative, outcomes-oriented, and efficient
Required Skills or Experience
- MBA or master's degree in an academic discipline related to business or technology
- 7–10 years professional experience, including staff management
- Superior organizational, project, budget, and resource-management skills, with strong attention to detail
- Experience managing multiple complex operational and/or technology projects with multiple work streams
- Experience analyzing and documenting processes and workflows to support decision making
- Exceptional oral, written, mathematical, technological, and visual communication and presentation skills
- Proven ability to work independently in a fast-paced environment, effectively structure projects, and prioritize time and task sequences
- Demonstrated capacity to influence, negotiate, and facilitate processes in a collegial manner
- Technologically savvy and proficiency in MS Office Suite, project management software, and a demonstrated ability to quickly learn new tools
- Certification in project management and demonstrated project management track record
- Familiarity/knowledge of foundations and/or with the grantmaking process and/or foundation operations preferred
- Outstanding work ethic
- Deep curiosity and passion for learning
- Well-developed empathy, emotional intelligence, and interpersonal skills including proven ability to work effectively on a team
- Demonstrated ability to be a positive, productive member of a community of people at work, respecting differences while working toward shared goals, comfort with periods of ambiguity, constructive participation in ongoing organizational development, friendly and collegial
The Foundation is an equal opportunity employer that offers a competitive salary, outstanding benefits, and excellent working conditions.
Candidates should apply by submitting a thoughtful cover letter describing fit for the position together with a resume to: Operations Project Manager. The Foundation will consider each response carefully, but only contact those individuals it believes are most qualified for the position.